Have you changed your mind?

No problem, you can return the product within 30 days of the date of receipt.

Find out how to return an order

Request a return

Log in to your account to send your return request. Choose the product you want to return, contact support to receive your waybill.

Pack your own

Return items in the same condition as they were received, with labels intact and well packaged to avoid damage during transport.

Prepare and send your return

Download and print the return label and place it on top of the package. Tape it down and make sure all the information is visible.

Delivery to courier

Take the package to the nearest DHL collection point, which is listed on www.dhl.com.

Get your money back

Once the item has arrived in our warehouse and has been checked, we will issue the refund within 3 working days